As a valued member of our patient community, we appreciate the trust you place in us and want to inform you about how we are addressing the coronavirus (COVID-19) situation.
We are closely monitoring events in our local community and continuously updating our policies and protocols as a result of new information. Please know that our office is following all recommended guidance from public health authorities, including best practices for hygiene, infection control and medical professional team health. We feel confident in our ability to continue seeing patients and providing primary care according to the Tradition of Quality that you have come to expect and deserve.
Our highest priority is to keep all of our patients and staff as safe as possible. During this time, you are still permitted to visit our offices for preventative and ill care. We are also offering some telehealth visits. Additionally, we are separating ill and check-up visits by time of day and continue to clean our offices diligently between patients.
Also, at the recommendation of CDC, we are asking these screening questions on the phone as well as at check in.
- Does the patient or anyone in the household have a cough or shortness of breath?
- Does the patient or anyone in the household have 2 or more of these symptoms: fever, chills, headache, sore throat, muscle pain, new loss of taste or smell or repeated shaking with chills?
- Has the patient or anyone in the household had close contact with someone diagnosed with or suspected of having coronavirus?
- Is anyone in the household under quarantine for possible coronavirus?
Should you arrive at the office and meet any of these criteria, you will be asked to return to your vehicle and to call our office for a telephone assessment so that we do not expose other patients and staff.
This effort will help determine whether you should be seen in a treatment setting that is better equipped for this situation.
If you have any questions about this notification or your upcoming appointment, please call us.
Thank you for your continued trust and loyalty as we work together to fight this virus.